Job Description

Who We Are 

At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved. 

 
PracticeTek was established by healthcare professionals and entrepreneurs who share a common goal: to deliver seamless, high-quality, on-demand healthcare—free from the confusing limitations of traditional platforms. 

 
PracticeTek is a collection of innovative software companies working together to make healthcare easier and more accessible for everyone. We deliver robust software solutions that support practitioners and foster exceptional patient experiences, contributing to the growth of healthcare clinics specializing in chiropractic, dental, orthodontics, optometry, and multi-discipline therapy. 

Position Overview 

As a Senior Product Operations Manager, you will be a key force multiplier within the Product team—helping product leaders improve focus, alignment, and execution. You will partner closely with Product, Engineering, Design, and Go-To-Market teams to define and optimize product operating rhythms, artifacts, and systems. 

 
This role requires a structured, detail-oriented, and collaborative operator who thrives on driving clarity and consistency across complex workflows. You will play a central role in enhancing the effectiveness of the entire product organization. 

Your Areas of Accountability 

• Partner with product leadership to define and continuously improve product operating rhythms, including planning, reviews, and retrospectives. 

• Create, maintain, and evolve product operations artifacts such as roadmaps, OKRs, status dashboards, and capacity plans. 

• Directly mentor individual Product Managers to facilitate their successful creation of product artifacts and participation in product ceremonies. 

• Facilitate cross-functional collaboration by ensuring the right stakeholders are involved in the right conversations at the right time. 

• Drive consistent communication and documentation practices across the product team. 

• Establish scalable processes for intake, prioritization, and feedback loops. 

• Monitor and report on product team performance metrics to support continuous improvement. 

• Act as primary vendor contact for product management tool vendors, facilitate implementation, usage, and knowledge sharing. 

• Drive the evolution of how we use data in decision-making. Helping product leaders to intelligently and efficiently access and interpret a combination of business, user, and product data. 

• Support alignment across Product, Engineering, Design, and Go-To-Market teams through structured collaboration and shared visibility. 

Competencies for Success 

• 5+ years of experience in Product Operations, Program Management, or a related role in a SaaS environment. 

• Strong organizational and project management skills with a bias toward clarity and action. 

• Experience building and maintaining product operations frameworks and rituals. 

• Excellent communication skills—able to translate complexity into clear, concise formats. 

• Proficiency with tools like JIRA, Confluence, Asana, Airtable, or similar workflow and planning platforms. 

• Comfortable working with data and dashboards to support decision-making and reporting. 

• Collaborative, team-oriented mindset with a drive to support others and improve how teams work. 

• High attention to detail, strong sense of ownership, and proactive approach to problem-solving. 

At PracticeTek we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between $64,350 -  $140,000  for this position.

We also believe in taking care of our people. Our comprehensive benefits package goes beyond the basics—with health coverage, flexible time off, wellness initiatives, retirement savings, and programs that support your growth and happiness both in and out of the workplace.

PracticeTek is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.

 

Job Tags

Full time, Local area, Flexible hours,

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